Thanks for contacting us.  We will endeavour to answer any question as quickly as possible.  Did you know you can also message us on our facebook page?    https://www.facebook.com/festival8.co.uk  This is sometimes quicker as we have a couple of message fairies keeping an eye on the facebook page where as the emails tend to go to a lonely email troll, that sits in the back of his rather damp cave, usually moaning about slow connections and saying it was never like this when everyone just relied on pigeons.

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