Frequently Asked Questions (FAQs) 2018-01-29T19:18:52+00:00

Frequently Asked Questions

[Last updated Jan 2018]

 

When can we get into the festival?

With and ordinary ticket, the site opens to the public at 12 noon on the Friday until midnight. (All day ticket holders must be off site by midnight). On Saturday and Sunday the gates open from 9am until midnight. The site must be cleared by 12 noon on Monday.

For the first time this year we are also offering a Thursday ticket. This allows you to come on site and set up your tent etc.  You may also camp over. However please note that this is a campsite ONLY access ticket.  You will not be allowed on to the main festival site until 12 noon on the Friday.

What is this year’s theme?

This year our theme is FIRE and the colours are RED and YELLOW

Can I bring my dog?

Yes but you need to buy a dog ticket. Dogs must be on the lead, and you at the other end of the lead as all times. You must clear up after your dog so bring dog poo bags.

Can I have a campervan caravan?

Yes but you must buy a live-in vehicle pass and you will be required to put the caravan in the live-in vehicle area. You will be directed where to park and must use common sense to ensure there is clear access way to allow for emergency vehicles.  Note there are 2 types of Campervan pass. ONe for larger camper vans or that allows awnings adn another that is ONLY for smaller camper vans with no awning.

Can I buy a day ticket?

Yes but only on the day of the festival. Day ticket prices are on the website and are subject to availability.

Can I camp?

If you buy a weekend ticket you are allowed to camp in the designated area. Day tickets do not allow you to camp.

Can my friends camp near to me in my live-in vehicle?

For safety reasons we have to separate tents and vehicles, so usually you will not be able to camp in the live-in vehicle area.

Can I have a bar-b-q or fire?

No fires or Bar -B- Ques are allowed.

Is there disabled access?

The pathways are grass or woodchip. We do have a disabled access toilet on the main festival site.

Can I bring alcohol onto the site?

The terms of the licence for the site means you cannot bring your own alcohol into the festival site. You can have it your own in your own tent but NO GLASS is allowed on site. We have stewards checking as you leave the campsite and enter the festival site.

Is there a car park charge?

Yes it is £5 per vehicle and is payable for each time you enter the car park. There are 2 car parks; Day Parking and Weekend Parking.

Can I leave the site after I am set up?

This creates a big problem for us so we prefer that you do not try and leave the site unless it is an emergency.  This is especially true during peak arrival times. Friday 12pm til 8pm and Sat morning.   Outside of these times you may leave but you will be charged to re-enter the car park.

Help! I have a problem with my tickets

If you are having issues with your tickets, please send an email to: support@brownpapertickets.com. Or alternatively, ring the 24 hour helpline on: 0800 411 8881.

I want to trade at Festival 8.

Please contact f8.stalls at gmail.com

I want to volunteer at Festival 8.

Please contact f8.volunteers at gmail.com

What do you mean its a not for profit event?

The festival is organised entirely by volunteers. No one is paid for the organising and all money is spent on the actual festival.  There is a voluntary organising committee, that anyone can join.   The festival stewards and most of the festival build crew do this work voluntarily. It is a labour of love.  We give away about half our tickets to people helping the festival go on and to people that provide services to the festival for free.  

 

If you still have any unanswered question, you can contact us on our Facebook page at: facebook.com/festival8.co.uk or via our Contact Page.